Project Background

Merlin PCB Group companies manufacture and supply PCB’s to a global market .  The 35 year old company, continually invests in the latest technology and systems.  Merlin is committed to its team of experienced and dedicated employees, who are at the heart of their business.

Merlin approached Wurkplace to help further develop a culture of engagement and autonomy, whilst promoting fairness and efficient ways of working.   The company were keen to improve their performance management processes and ensure compliance with the latest HR Policies and Procedures.

The Solution

1.Understanding HR Policies and Practices  and refresh knowledge of key practices and how to apply them using the Employee Handbook.

2.Managing Performance – how to get the best out of people, how to talk to people, identify issues before they arise, conducting probationary reviews, absence management.

3.Effective communication – understand importance of communication, identify barriers, listening and identifying preferred communication styles.

4.Leading Change – using planned and effective communication to take teams through a positive change process.

"Wurkplace has transformed our way of dealing with HR related challenges and the training has had a significant impact on attitude and performance. They understand our requirements and business model rather than offer a template solution. The whole team have been a pleasure to work with and provided valuable support both on and off site." Ian Davies, Managing Director

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