Wurkplace provides outsourced HR, Health & Safety and Online Training services that are customised to your unique business. Supporting, developing and protecting employees is of the utmost importance in any industry, especially the hospitality sector.

Hospitality can pose its own specific set of HR and Health & Safety issues, which need their own specific set of solutions. We have a people-focused, UK based team – dedicated to giving bespoke services to businesses in the hospitality industry.

Are you fed up with your current HR or Health & Safety provider? You may want to consider Wurkplace before you renew your contract. We’re different from other outsource HR and Health & Safety, there are no long-term contracts with us – leaving you in control of your business.

We also do not use call centres, when you get into contact with us you will speak directly to one of our expert team – always giving the personal-touch.

 

Hospitality HR

The 4 main issues for HR in hospitality are:

  1. Developing Management Skills – Staff working in the hospitality sector are often promoted to supervisor or manager, without receiving the appropriate training. This often means they’re unable to perform their role which may affect business and may put off potential customers.

    Having good leadership, communication and management skills ensures that promoted staff are comfortable in leading other employees and relating to them, as well as customers. Our extensive range of managers guides and online training at Wurkplace can help develop hospitality management staff.

  2. High Staff Turnover – The hospitality industry has one of the highest staff turnovers, this is usually because many hospitality staff are working to fund their studies, part-time or they can’t handle the pressure of a high-pace working environment.

    Places like restaurants, hotels and bars can often be stressful for staff and working hours may be long – this puts a lot of people off! Having good HR benefits and support oftentimes increases staff retention. Wurkplace’s HR Support services can make employees feel more valued and increase morale, leading them to stay with your business.

  3. Employee Handbooks – In hospitality, the focus is usually on the customers which can often lead to HR being overlooked. Having a comprehensive staff handbook puts all rules, policies, procedures and terms of employment in one place – without one the employer is vulnerable to legal proceeding and compensation claims.

    This can be an expensive mistake to make! Our HR experts create employee handbooks that are tailored to your business, ensuring you stay fully compliant and therefore protects from legal expenses.

  4. Harassment – Hospitality is a people-focused industry, where employees have to face the general public daily. HR departments get numerous harassment reports every year, from both customers and employees!

    Having a good harassment policy in place can aid hospitality businesses in reducing the number of harassment claims. Our harassment policy templates and managers guides can help to deal with this issue.

Wurkplace has solutions for all these issues and much more! We provide outsourced HR services to businesses in the hospitality sector – whether that’s hotels, food and drink establishments or travel and tourism.

No matter what the size of your business, we can help you with your HR issues for a competitive price.

Our HR Consultants can help the hospitality sector with:

 

Hospitality Health and Safety

The 4 main Health and Safety issues in Hospitality are:

  1. Back and Upper Limb Disorder – Many catering and front of house staff suffer from back pain and upper limb disorders, this is often from manual handling in these settings (e.g. food preparation, washing, cleaning and removing waste).

    Wurkplace’s bespoke risk assessments & manual handling training can be customised to specific premises to reduce the risk of injury.

  2. Slips, Trips and Falls – These are commonplace in hospitality settings, often slipping on spilt food and liquid or over deliveries and equipment! Working in high-pace environments can sometimes lead to Health and Safety being forgotten about.

    Having a full Health and Safety policy and plan can help to reduce the risk. Here at Wurkplace, we can help implement Health and Safety policies/procedures and we have our online slips, trips and falls training course!

  3. COSHH (Control of Substances Hazardous to Health) – Dangerous chemicals are frequently used in the hospitality sector for cleaning and can be made by cooking equipment (e.g. carbon monoxide).

    Without strict rules and training on how to deal with these substances could cause harm to your staff and customers! We can provide bespoke COSHH risk assessments and training for all hospitality staff.

  4. Infections – Working in close contact with many different people can sometimes lead to an increase in infection transmission, this can lead to staff absences or even being shut down. Having a good workplace and food hygiene safety can reduce this risk.

    Using Wurkplace for your Health and Safety can help protect staff and customers from viruses like norovirus or COVID-19. We give detailed risk assessments and have training like Achieving Food Hygiene Rating Level 5 which makes the risk of transmitting infections lower.

There are many potential risks when looking at the hospitality industry, keeping both your staff and your customers safe is essential for success. Wurkplace provides outsourced Health and Safety to hospitality establishments, all over the UK! Our team of highly-qualified and experienced experts can make Health and Safety easy for your business.

Our Health and Safety Consultants can help the hospitality sector with:

 

Hospitality Health & Safety and HR Training

Wurkplace also provides bespoke Health & Safety Training to those working in the hospitality sector. Our team tailor your training courses to your unique business needs, allowing your employees and management to develop and grow into their roles – it’s also vital to their Health and Safety!

Our Training Courses Relating to the Hospitality Industry Include:

For more information on our outsourced Health & Safety and HR services for the hospitality sector, call us on 0330 400 5490. Alternatively, click here to be taken to our contact us form.