Introduction to Emotional Intelligence Training

Wurkplace offers CPD approved Introduction to Emotional Intelligence training courses to UK based businesses including Liverpool, Chester and Wrexham.

Emotional Intelligence is a set of emotional and social skills that collectively establish how well you perceive and express yourself, maintain social relationships and cope with challenges. It’s not just a passing management fad, in fact it is based on a great body of data, based on studies of tens of thousands of working people taken from a wide range of industries.

The research shows which qualities make a star performer and while Emotional Intelligence isn’t the sole predictor of performance potential, it has been proven to be a key indicator in this area. This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a sections on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.

Finally it will highlight the role played by emotions in the workplace and provide practical advice including tips for using emotional intelligence to deal effectively with emotions in situations that can arise in the workplace.

FREE TRIAL BUY NOW 1

How The Course Works…

Modules

• What is Emotional Intelligence?
• Understanding and Recognising Emotions
• Emotional Intelligence at Work
• Tips for Dealing with Emotions at Work

Recommended System Requirements

• Browser: Up to date web browser
• Video: Up to date video drivers
• Memory: 1Gb+ RAM
• Download Speed: Broadband (3Mb+)

Duration: 50 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

Target Audience

This course is aimed at supervisors and managers that want to develop more effective relationships with members of their teams. The course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills. This acts as a great introduction to the subject and covers the key concepts and theories relating to emotional intelligence.

This course can be sold to individuals who are doing the training for themselves or it can be pitched to businesses who might want to put all of their first line management team through the training, so they are all work in the same way and have the same skill set.

Advantages

CPD approval means that this course can be used by those that need to prove they are continually developing themselves.

Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training in around their work and personal life.

Further Progression

For candidates that want to add more qualifications to their CV our Leadership Skills course is ILM approved and can provide them with another recognised management qualification.

For candidates specifically interested in developing resilient teams our Developing Teamwork course goes hand in hand with this one and expands on some of the key ideas and how they can be applied to teams.

For candidates new to management roles Managing Meetings would be a great next step although working through any of our range of Business Skills courses would be valuable.

Purchase Introduction to Emotional Intelligence Training Course

From £65 + VAT per candidate

Free Trial Buy Course


To qualify for a bulk discount, call 01352 871053

Case Study

A very successful construction company named Robert Sheppard Construction were interested in trying our online training courses after being a current retainer client for a couple of months.

Robert Sheppard Construction is a family owned company which has now expanded into 4 different sectors; construction, plant hire, housing development and print. The company was established in 2010 and pride themselves on delivering high quality construction projects to clients all across the North West.

Within our retainer, along with the 24/7 service support, you are allocated 5 free online training courses. After using our HR service for several months, (due to our great service) they were happy to join our Payroll service and have recently started using our Health and Safety Online Training Courses.

Because Robert Sheppard Construction is a construction company, they required training in multiple areas, such as manual handling, abrasive wheels, working at heights and more. Therefore, we worked with Robert Sheppard to create the perfect training package with enough courses to cover all of the employees that required training.

Due to the fact that we provide access to our HR system, we were able to easily navigate and find the employees that needed the said training. From there, we were able to allocate courses easily by using their details to give them a license.

Our relationship with Robert Sheppard Construction has started off very strong and we look forward to working with them for years to come.

“Wurkplace has helped us out in many different sectors of the company and we are already much better off because of this. Their continued support has been very helpful in getting our employees fully qualified and trained, and they are always available whenever we need them. We shall continue to work alongside Wurkplace and use their training courses as the business continues to grow.”

Need More Information?

Get in touch with one of our experts for further details, either by calling us on 0330 400 5490 or through

Contact Us