Principles of Communication Training

Wurkplace offers Principles of Communication training courses to UK based businesses including Liverpool, Chester and Wrexham.

When working in the adult social care sector, communicating is essential to develop your understanding of a service user’s needs, so you can provide them with the support they require. If the information exchanged is inaccurate or misleading, mistakes can be made which can result in ineffective care and a negative view of the service. Professionals will form many different relationships in their work. Some will be formal and others more informal.

Whoever you are communicating with and whatever the method you use it is essential that you make sure your communication is appropriate and effective. This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.

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How The Course Works…

Modules

• Reasons People Communicate
• Ways of Communicating
• Identifying Communication Barriers
• Reducing Communication Barriers
• Checking Understanding
• Getting Help With Communication Issues
• Confidentiality

Recommended System Requirements

• Browser: Up to date web browser
• Video: Up to date video drivers
• Memory: 1Gb+ RAM
• Download Speed: Broadband (3Mb+)

Duration: 75 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

Purchase Principles of Communication Training Course

From £25 + VAT per candidate

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To qualify for a bulk discount, call 01352 871053

Case Study

A very successful construction company named Robert Sheppard Construction were interested in trying our online training courses after being a current retainer client for a couple of months.

Robert Sheppard Construction is a family owned company which has now expanded into 4 different sectors; construction, plant hire, housing development and print. The company was established in 2010 and pride themselves on delivering high quality construction projects to clients all across the North West.

Within our retainer, along with the 24/7 service support, you are allocated 5 free online training courses. After using our HR service for several months, (due to our great service) they were happy to join our Payroll service and have recently started using our Health and Safety Online Training Courses.

Because Robert Sheppard Construction is a construction company, they required training in multiple areas, such as manual handling, abrasive wheels, working at heights and more. Therefore, we worked with Robert Sheppard to create the perfect training package with enough courses to cover all of the employees that required training.

Due to the fact that we provide access to our HR system, we were able to easily navigate and find the employees that needed the said training. From there, we were able to allocate courses easily by using their details to give them a license.

Our relationship with Robert Sheppard Construction has started off very strong and we look forward to working with them for years to come.

“Wurkplace has helped us out in many different sectors of the company and we are already much better off because of this. Their continued support has been very helpful in getting our employees fully qualified and trained, and they are always available whenever we need them. We shall continue to work alongside Wurkplace and use their training courses as the business continues to grow.”

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