Posted on Oct 8th 2020.
Ok, if you had an underperforming worker who has a very bad attitude that is affecting the rest of your staff you would find a replacement and then let them go, right? Pretty straight forward.
But if the worker with the bad attitude is one of your best workers then looking for their replacement may not be the best approach.
On many occasions this worker’s bad attitude will get overlooked by managers because of harming productivity and results due to their performance, this can be seen as unfair to the rest of the workers and affect the company in the future.
Does a good employee have a bad attitude? Let’s make this clear that good workers don’t have bad attitudes. You could argue that they excel at a number of things but need to make improvements in other areas before they become good employees.
My view on this is that good employees are well rounded. Their work is great and they have other qualities that make them the rounded worker.
A lot of the time these other characteristics are not visible to all workers, so let’s have a look at some of those characteristics:
These characteristics outlined above help create a truly rounded worker. Processes, procedures, and job responsibilities can all be learned and accomplished over time.
But workers who have and maintain a positive attitude and overcome the day to day challenges of today’s world are hard to come by.
The greatest discovery of all time is that a person can change his future by merely changing his attitude.
How can I help a worker with a negative attitude? A lot of employers look straight away at the review process around performance.
The best review to focus on would be your company’s values in its workers, this would include the attitude they bring to the work environment.
Below you will find a few of my tips that I use when conducting an effective performance review for a high performing worker that needs some improvements.
So, we are not robots and communication is key to making sure every worker is on the same page at the same time and happy and pulling in the same direction.
Dealing with good workers with a bad attitude can be a challenge when you’re in the thick of it and can sometimes be blinded by results. Communication is key to a successful business and dealing with a good worker with a bad attitude is just one example where communication and process are key.
The single biggest problem in communication is the illusion that it has taken place.
George Bernard Shaw
Most business owners may have too many workers or not enough time in the day to address these issues when they arise and put them off till a later date. You may find you’re not the best communicator, which is fine and understandable.
This would be a great reason to outsource your HR to an external HR provider. You have enough responsibilities in growing or taking care of everything else in your business.
Let Wurkplace take care of your workers communications and relations. Our team is people-focused, ensuring your staff feel valued and safe at work, this is important to us!
This is why we always provide solutions with a personal touch, our consultants will always be there for you making sure our services are right for you. We keep in regular contact with all our clients, this allows us to change our solutions as your business changes and grows.
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